Online Therapy Chicago

Online Video Therapy & Counseling Chicago

Cityscape Counseling is pleased to offer the same level of specialist counseling expertise via online therapy from our licensed therapists.

We use safe and secure HIPAA compliant technology

Online therapy can be billed to your insurance company and coverage is usually the same as in-office visits. You may also use your HSA card to pay for session copays. We are in-network providers for:

Curious if you would benefit from online therapy at Cityscape Counseling?

  • a resident of Illinois?
  • seeking to improve your overall wellbeing and ability to manage stress?
  • in need of coping skills to manage symptoms of anxiety, OCD, depression, eating concerns/disorders, body image issues, trauma, relationship challenges or work/school-life balance?  
  • have a preference for sessions in the comfort of your own home and to aid in social distancing efforts?
  • worried about fitting therapy into your packed schedule and needing flexibility in terms of session days and times?
  • have difficulty leaving your home due to illness or lack of child-care?
  • seeking out the most convenient type of therapy that does not require taking public transport or paying for parking in the city?
  • needing specialized therapy services not available in your area of Illinois?

If you answered yes to some of the above questions then you would likely be a great candidate for online therapy with our Chicago based licensed therapists.

Post the COVID-19 coronavirus pandemic you will have the option of either continuing video sessions or coming to therapy in person at our downtown Chicago location or our Evanston office or our Northern suburban location. You will also have the option to pursue a combination of both video and in-person sessions.

Benefits of Online Therapy

Online therapy has become more popular and accessible since 2020 and for good reason. It is proven as effective as in person therapy and comes with added benefits that make it the right fit for many clients. Benefits of online therapy include:

  1. Convenience: Therapy can be done anywhere in the state of Illinois with a computer, iPad or phone and is accessible through a simple link. There is no commute time, no getting stuck on a slow elevator, no traffic to consider and no weather to contend with. No matter what the circumstance, online therapy provides a high level of convenience which makes therapy itself more broadly accessible for those in need. 
  2. Anonymity: Leaving one place to walk or drive to therapy comes with the opportunity to be seen and asked questions. Some people might not feel ready to talk about their therapeutic experience, or they might know that it wouldn’t be received well by people in their lives, so online therapy allows for complete privacy and anonymity. 
  3. Home comforts: Online therapy allows for the client to be secure in their own space, with objects that offer comfort while doing challenging therapeutic work. Feeling comfortable in the space allows the client to remain more grounded, and certain objects such as a cozy blanket, their favorite scent or minty gum can bring comfort and calm to the client. 
  4. Flexibility: Schedules are always changing, and online therapy means that a client can have more consistent access to therapy when their schedule suddenly changes. For example, if a client was planning on working from home and having therapy during their lunch hour, but suddenly has to go into the office, therapy doesn’t have to be cancelled. If the client can find a quiet, private place during their lunch hour they can still have therapy that day. The flexibility that online therapy provides ensures greater continuity of care and consistent access to therapy. 
  5. Covered by insurance: Beginning in 2020 online therapy is mandated to be accepted and approved the same as in person therapy by all insurance companies, and it is covered at the same rate as in person therapy. This removes any financial barriers and ensures that everyone has access to the benefits of online therapy without having to pay out of pocket.
  6. Access to resources at home: If a client is at home while having an online therapy session, they have access to things that could be therapeutically beneficial. For example, they might have had a worksheet assigned for homework that is easily accessible at home, or maybe they write in a therapy journal each week and like to reference it during session. In person therapy requires these objects to be brought with the client, and if they are forgotten it would have a negative impact on the therapeutic experience. Additionally, being at home opens the door for meaningful exposure work, with greater access to objects and situations that fit perfectly into a client’s exposure treatment plan. 

What makes online therapy unique?

Your therapist will be able to interact with you in the context of your own home. This is relevant to the therapeutic process because when you are in your natural environment, you will likely present more authentically in your sessions which will facilitate more effective therapeutic work. Online therapy also allows your therapist to virtually support you as you practice some treatment interventions in the very environment that might be triggering you and the interventions can be more realistic than if you were only practicing them in an office setting.

What issues can we address using online therapy?

In terms of our practice specialties, we can address the same issues we would treat in the office setting. Our therapists use evidence based coping tools that will help you interact with your thoughts and emotions in a manner that will lessen their impact on your daily life and relationships, improve your ability to make positive behavioral changes and empower you to pursue your goals and values.

Online therapy Chicago

Our practice is known for providing specialty treatment in the following areas:

Our team consists of compassionate, licensed therapists with highly specialized training in the following


  • Dialectical Behavior Therapy (DBT) for mood, anxiety, eating disorders
  • Cognitive Behavior Therapy (CBT) for mood, anxiety, eating disorders
  • Acceptance & Commitment Therapy (ACT) for mood, anxiety & eating disorders 
  • *Radically Open DBT (RO DBT) for perfectionism, treatment resistant depression, obsessive compulsive personality disorder and overcontrolled personality traits 
  • Exposure & Response Prevention (ERP) for OCD
  • Prolonged Exposure (PE) for trauma
  • Cognitive Processing Therapy (CPT) for trauma
  • Motivational Interviewing


How should you prepare for online therapy sessions?

online therapy chicago client

At Cityscape Counseling we offer the option of conducting your therapy session either via a video platform or by phone, whatever you are most comfortable with. If you select to engage in therapy via video, your therapist will let you know which video platform they use before your first session (all our therapists use HIPAA compliant, safe and secure platforms that are free of charge for our clients to use – such as, zoom pro etc). If you do choose video therapy, be sure that your laptop or tablet has an accessible camera and microphone. You will also want to ensure that you have a strong wifi connection and a private area where you can freely communicate.

To enhance privacy, you may want to use a headset or play white noise to sound proof your conversations if you are indoors. Otherwise it can be useful to sit in your car or find a quiet and safe outdoor area to have your session. You could also “walk and talk” which many clients report helps them clear their mind to be more intentional during their therapy conversations.

Are you ready to schedule your first online therapy session?

If you are interested in learning more about how we can help you, our wonderful intake coordinators will be happy to answer any further questions you may have and schedule you with one of our therapists who is best suited to addressing your needs. Our intake process is fully electronic and your health information is collected and stored in a secure online portal. Protection of your confidential health information is of the utmost importance to us. Our intake team will send you a unique link for you to create your own private login for our online portal. You will then be emailed all relevant information for your session. Additionally, our benefits team will be happy to provide an insurance coverage quote for your sessions ahead of time.

You may contact us directly through the website by filling out the quick contact form On Our Contact Page:

We know that seeking out therapy can be a daunting endeavor so we’re dedicated to helping you each step of the way. Start by calling or emailing us to set up your first appointment.